Is HR Allergic To Criticism? And What Isn’t Working In The Civil Service? (Ft. Pamela Dow)

What happens when you ask whether Human Resources has lost the plot in places – including around DEI? Pamela Dow – Chief Operating Officer at think tank Civic Future – found out the hard way, as author of that New Statesman article on HR, and chair of that government report on DEI. In this episode, Pamela explains why she’s more convinced than ever that ‘something is definitely going on’ with HR – and why that motivates her to keep asking important questions, especially when they are taboo. We discuss:

• WHY DID THE HR INDUSTRY FIND HER CRITIQUE SO… TRIGGERING? Does she stand by the New Statesman article? Does she regret not speaking to CIPD (Chartered Institute of Personnel Development) CEO Peter Cheese before she submitted it? And is she ‘right-wing’?

• WHO IS DRAWN TO A CAREER IN HR? Does the industry represent itself appropriately to new talent – or are we setting unhelpful expectations which cause trouble in the future?

• WHAT IS THE CIPD ACTUALLY DOING? A blend of trade union, membership association and lobby group is ‘a difficult balance to tread,’ Pamela says. Is the CIPD’s identity crisis partly to blame for the confusion and ‘mission creep’ which HR’s critics now say it suffers from?

In the second half this episode, we turn to ‘what isn’t working’ in the Civil Service, asking:

• IS THERE A PIPELINE PROBLEM? Who is attracted to a career in the Civil Service – and have mistakes been made with employer branding? For example, should recruitment teams have pushed back on ‘whizzy Soho marketing agencies’ who prioritised promoting the Civil Service Fast Stream as a chance to change the world – rather than becoming dutiful public servant to the government of the day?

• WHY ARE CIVIL SERVANTS BEHAVING LIKE ACTIVISTS – WHEN THEY’RE MEANT TO BE INDEPENDENT? Why has DEI become so big in the Civil Service? Was Baroness Claire Fox right to express alarm at the ‘group think’ she’s witnessed around race and gender identity in her recent speech in the House of Lords? And does the Civil Service have a particular problem with staff who express gender critical views?

• WHY ARE CIVIL SERVANTS SUCH BRAZEN JOB-HOPPERS? Pamela explains the incentives that drive people to move from department to department – and we discuss the dangers of being deficient in deep expertise, but pretending you know it all…

• IS THE CIVIL SERVICE TOO COSY WITH THE CIPD? Is as much as £10m of taxpayers’ money funding CIPD credentials for HR professionals working in the Civil Service? Is this ethical, if the main benefit is to the individual, and the CIPD appears to enjoy a monopoly in providing this service?

Enjoy the episode!